The Holder informs you about its Privacy Policy regarding the processing and protection of personal data of users that may be collected during navigation through the Website: https://lightandvisioneurope.com

In this sense, the Holder guarantees compliance with current regulations on personal data protection, reflected in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR).

The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the Data Controller

Introduction

Welcome the Light and Vision Europe website and ecommerce shop. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products. We comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws applicable in the European Union (EU).

1.Information We Collect

1.1 What personal data we collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Account Information: Username and password.
  • Payment Information: Your payment card details when you make an order with us
  • Transaction Information: Purchase history, order details, and delivery information.
  • Technical Data: IP address, browser type and version and time zone setting
  • Profile Data: Your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may provide personal data when you fill in forms, correspond with us by post, phone, email, or otherwise, or when you create an account, subscribe to our service, or make a purchase.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks and search information providers

3.How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Process and Deliver Your Order: Including managing payments, fees, and charges, and delivering products.
  • To Manage Your Account: Including setting up and maintaining your account with us.
  • To Communicate with You: Including responding to your inquiries and notifying you about changes to our terms or privacy policy.
  • To Improve Our Services: Including managing our website and conducting data analysis, testing, system maintenance, and support.
  • For Marketing Purposes: With your consent, to send you information about products, services, and promotions.

4.Disclosure of Your Personal Data

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, marketing, and IT support.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulators and Other Authorities: Who require reporting of processing activities in certain circumstances.
  • To exercise our legal rights (for example in the need of a court case)

5.International Transfers

Your personal data will not be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure appropriate safeguards are in place to protect your personal data in such transfers in accordance with GDPR requirements.

6.How we protect your data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7.Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

How long we keep your personal data will depend on:

  • what type of product or service we are providing for you;
  • how long laws or regulations say we must;
  • what we need for fraud and other financial crime prevention;
  • what we need to lend responsibly;
  • other legitimate business reasons (for example because we need to respond to a complaint or legal claim).

Therefore, different retention periods apply for different types of data, however, we will normally keep your data as long as you remain a customer of Light and Vision Europe SL. unless you close your user account or ask us to amend or remove that data.

8.Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • The right to access your personal data.
  • The right to correct any incorrect or incomplete personal data.
  • The right to request the erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to request the transfer of your personal data.
  • The right to withdraw consent at any time where we are relying on consent to process your personal data.

9.Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and, if the changes are significant, by providing a more prominent notice (such as an email notification).

10.Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Marketing@lightandvisioneurope.com

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